How it works › Client portal
Your client portal
One place to see who is working for you, approve their hours, accept quotes, read invoices and message our team.
In short
The client portal is where you manage a booking once staff are placed with you. You approve each week’s timesheets there, and only approved hours are invoiced. You also see your team, quotes, invoices, contracts and messages, and you can request more staff.
Getting access
Set up your portal yourself at gangalgo.com/start. The portal itself is at gangalrecruitment.com/portal, on the main Gangal Recruitment site.
Tell us about your company
Your company, your name and phone, your site address with a pin on the map, and the staff you need.
Confirm your work email
We email you a 6-digit code. It works for 10 minutes; you can ask for a new one.
Set your password
After the code you go straight to set your password, or continue with Google using the same email. Your portal is ready straight away.
Sign in
Use your email and password, or continue with Google using the same work email.
Each company has one portal login today. If you forget your password, choose “Forgot password?” on the portal login page and we email you a link to set a new one.
A normal week in the portal
- Each day
Check who is on site
Open Today to see who is expected, who has arrived and who has finished.
- End of the week
Approve the hours
Open Timesheets. Approve the hours that are right, all at once if you like. If a timesheet is wrong, flag it with a note and we will look into it.
If you have not approved or flagged a timesheet within 48 hours, the hours are treated as accepted under clause 4.3 of the Hirer Terms.
- After approval
Read the invoice
The invoice is issued by Wednesday, built from approved timesheets only. Open it under Invoices; it shows the amount due, the date to pay by and how to pay, by bank transfer.
- Any time
Ask, add or change
Use Messages for questions and changes, Jobs to request more staff, and Urgent when you need cover fast.
More detail: shifts and timesheets and invoices and payment.
What each part of the portal does
Dashboard
The essentials at a glance: open jobs, quotes waiting for you, unpaid invoices and active placements.
Workers
Your team: everyone placed with you and what they are booked for. You can see each worker’s compliance checklist, rate them, mark favourites and ask to book someone again.
Today
Who is expected, who is on site and who has finished. You can check a worker in and out with GPS from this board.
Worker map
Your team around your site. Pins show a general area, never a home address.
Timesheets
Each week’s hours, worker by worker. Approve them one at a time or all at once, or flag a timesheet with a note if something is wrong. Hours not disputed within 48 hours are treated as accepted (Hirer Terms clause 4.3).
Quotes
The full breakdown of each quote. Accept it, decline it, or suggest a different rate.
Jobs
Post a new job requirement with the role, dates and shift times, and we send you a quote within 1 business day (Monday to Saturday). Track it here.
Urgent
Sends an emergency staffing request straight to our team.
Invoices
Weekly invoices, issued by Wednesday for the previous week: what is outstanding and what is paid. Open any invoice to see the lines, VAT and our bank details, then print it or save it as a PDF.
Contracts
Your signed agreements, and anything still waiting for your signature.
Messages
A written conversation with our team that stays in one place.
Compliance
The document status of each worker on your sites, colour-coded, so anything missing stands out.
Notifications
Updates such as a new message from us or a document we have verified.
Settings
Company details, site addresses, billing and your password. Under Verification you upload your own documents for us to review: employers’ liability and public liability insurance, health and safety policy and risk assessment.
How workers are shown to you
- When you browse available workers, you see a first name, the first letter of the surname and a photo (or initials).
- Once a worker is placed with you, you see their full name on your team list, the Today board and timesheets.
- You never see a worker’s phone number, email or home address. Contact goes through us, using Messages.
- You can only open the details of workers placed with you.
What is not in the portal
Some things are done with our team rather than with a button. Send us a message for these:
- Cancelling, moving or changing a booked shift.
- Asking for a replacement worker.
- Adding a second login for a colleague.